Not sure about your size? Consult our Size Guides, available under the size options for each product, to find your perfect fit.

Size Chart

Yes! At Deganis, we make exchanges simple and elegant.

How to request an exchange:

1. Email us at info@deganisofficial.com within 14 business days of receiving your order.
   
2. Use the subject line: "RETURN REQUEST + Order Number".
   
3. Wait for approval from our team and receive your return label before sending anything back.
   

Important:

• Exchanges are only accepted if the item is unused, undamaged, and with original tags and packaging.
  
• Items must be returned following the instructions provided by our Customer Happiness Team.
  
• Shipping costs for the return/exchange are the responsibility of the customer.
  

Experience a luxurious, stress-free exchange with our team guiding you every step of the way.

Hand wash only.

Always use cold water and a gentle, eco-friendly soap suitable for delicate fabrics.

All prices on deganisofficial.com are displayed in Euros (€), which is our standard currency.

No. All our swimwear pieces are sold separately.
Images pair tops and bottoms together for styling purposes only.

Please refer to the product title to ensure you select the correct piece.

• Shipping costs and delivery times vary depending on the courier selected at checkout
• Estimated delivery time is generally 24–72 hours. For Calabria, Sicily, Sardinia and other islands, delivery may require an additional business day.
• Business days are Monday through Friday. Please note that orders are not processed on weekends or public holidays.
• Deganis is not responsible for delays due to incorrect shipping information provided by the customer, courier-related issues, customs procedures, or circumstances beyond our control. Deliveries to PO boxes are not available.

Important: Do not send items back before receiving approval from our team and the return label.

To initiate a return or exchange:

1. Email info@deganisofficial.com within 14 business days of receiving your order.
   
2. Use the subject line: "RETURN REQUEST + Order Number".
   
3. Include in your email:

• Date you received your order
• Description of the items you wish to return or exchange
• 3–4 photos showing the product’s condition
• Reason for the return
• Specify whether you request a refund or an exchange
  

Only email requests are accepted to ensure proper tracking of your return.

Your item must meet the following conditions to qualify for a refund or exchange:

• Contact us first; returns without approval are not accepted
• Items must include the hygienic liner
• Items must be unused, undamaged, and clean
• Packaging, tags, and labels must be intact
• Complimentary items are not eligible for return
• Items must be returned in original packaging
• Ship to: Via Michelangelo Buonarroti, 13, 41030, Solara, Modena, Italy within 14 business days
• Notify us via email with shipping date, courier, and tracking number

Shipping costs for returns/exchanges are the customer’s responsibility.

• Upon receipt and verification, we will process your exchange or refund. Refunds are issued to the original payment method (credit card or PayPal) and may take additional time depending on your bank or card issuer.

Yes, you can exchange an item for a different size or a different product within 14 days of receiving your order.

• Contact us first; returns without approval are not accepted
• Items must include the hygienic liner
• Items must be unused, undamaged, and clean
• Packaging, tags, and labels must be intact
• Complimentary items are not eligible for return
• Items must be returned in original packaging
• Ship to: Via Michelangelo Buonarroti, 13, 41030, Solara, Modena, Italy within 14 business days
• Notify us via email with shipping date, courier, and tracking number

• You may choose any courier at your expense.
• Pack items securely in a box and label clearly with sender (you) and recipient (our warehouse):
  Sofia Deganis SRL - Via Michelangelo Buonarroti, 13, 41030, Solara, Modena, Italy
• We recommend a trackable service; Deganis is not responsible for lost or stolen returns.

• Yes, you may choose any courier at your expense.
• We recommend a trackable service; Deganis is not responsible for lost or stolen returns.

• You may return multiple orders in the same box and with a single label.
• Ensure all tags are attached so we can identify each item correctly.

All prices listed on our website include VAT.
Prices may be updated at any time without prior notice and are valid unless a typographical error occurs.

You can pay with any card supported by PayPal, without needing a PayPal account. Simply click the PayPal button, select “I don’t have a PayPal account,” enter your card details, and complete your payment.

For any questions or assistance with payments, our team is here to help. Contact Us

Split the cost of your purchase into 3 interest-free installments, charged to your card every 30 days.

How it works:

At checkout:

Select the option to pay in 3 interest-free installments and enter your debit, credit, or prepaid card details. The process is as simple as paying with any other card.

At shipment:

Once we confirm your order has shipped, the first installment will be charged to your card. You will receive a notification once the payment is processed.

Every 30 days:

The remaining installments will be automatically charged to your card every 30 days until the full amount is paid. You will be notified before each payment.

By choosing PayPal, the payment is charged directly to your linked account. You will then confirm your order on our site.

In the event of an order cancellation, the full amount will be refunded to your PayPal account according to PayPal’s processing times.

• Sofia Deganis SRL
• Via Cervino 34, 41122 Modena, Italy
• VAT/Tax ID: 04076430364
• Email: info@deganisofficial.com

Are you looking to offer Deganis swimwear in your store?

Join our network of authorized retailers and bring our luxury, sustainable bikinis to your customers.

To apply, simply email us at info@deganisofficial.com and our team will guide you through the process.