Not sure about your size? Consult our Size Guides, available under the size options for each product, to find your perfect fit.

Size Chart

Yes! At Deganis, we make exchanges simple and elegant.

How to request an exchange:

1. Email us at info@deganisofficial.com within 14 business days of receiving your order.
   
2. Use the subject line: "RETURN REQUEST + Order Number".
   
3. Wait for approval from our team and receive your return label before sending anything back.
   

Important:

• Exchanges are only accepted if the item is unused, undamaged, and with original tags and packaging.
  
• Items must be returned following the instructions provided by our Customer Happiness Team.
  
• Shipping costs for the return/exchange are the responsibility of the customer.
  

Experience a luxurious, stress-free exchange with our team guiding you every step of the way.

Hand wash only.

Always use cold water and a gentle, eco-friendly soap suitable for delicate fabrics.

• Daily Care
  Always use cold water and a gentle, eco-friendly soap suitable for delicate fabrics.
  
• Hot Tubs & Thermal Spas:
  Higher temperatures and chemicals can affect colour and elasticity over time, especially with prolonged exposure. Rinse in fresh cool water after use and avoid extended time in hot chlorinated water.
  

All prices on deganisofficial.com are displayed in Euros (€), which is our standard currency.

No. All our swimwear pieces are sold separately.
Images pair tops and bottoms together for styling purposes only.

Please refer to the product title to ensure you select the correct piece.

• Orders are typically delivered within 2–3 business days across Italy and within up to 4 business days for international destinations.
• Orders are processed Monday through Friday, excluding weekends and public holidays.
• While we strive to ensure timely delivery, Deganis cannot be held responsible for delays resulting from incorrect shipping details, courier disruptions, customs procedures, or other circumstances beyond our control. Deliveries to PO boxes are not available.

Return Eligibility

Items may be returned within 14 days of delivery.

To be eligible for a return:

• Items must be unworn, unused, undamaged, and clean.
• The hygienic liner must remain attached and intact.
• All original tags, labels, and packaging must be included.
• Complimentary or promotional items are not eligible for return.

How to Request a Return or Exchange

To request a return or exchange, please email info@deganisofficial.com within 14 days of receiving your order.

Subject: RETURN REQUEST + Order Number

Please include the following information:

• Date of delivery
• Item(s) you wish to return or exchange
• 3–4 photos showing the current condition of the item(s)
• Reason for the return
• Whether you prefer a refund or an exchange
• To ensure accurate processing and tracking, return requests are accepted exclusively via email.

Items may be returned within 14 days of delivery.

To be eligible for a return:

• Items must be unworn, unused, undamaged, and clean.
• The hygienic liner must remain attached and intact.
• All original tags, labels, and packaging must be included.
• Complimentary or promotional items are not eligible for return.

Return Conditions

• Return requests must be approved by our team before items are shipped back.
• Returns sent without prior authorization will not be accepted.
• Items must meet all eligibility requirements listed above.
• Items must be returned within 14 days of return approval.

Exchanges

Exchanges are subject to product availability at the time the returned item is received and inspected.

Cancellations

Orders may be cancelled within 15 minutes of purchase, provided they have not yet been fulfilled.

Refunds

Once your return has been received and inspected, any approved refund will be issued to the original payment method used for the purchase.

Please allow up to 14 business days from the date we receive your return for the refund to be processed and reflected in your account.

Return Shipping

Customers are responsible for arranging and covering the cost of return shipping.

Once your return has been shipped, please email us the following:

• Shipping date
• Courier name
• Tracking number

We strongly recommend using a tracked shipping service, as Deganis cannot be held responsible for lost, delayed, or undelivered return parcels.

• You may return multiple orders in the same box and with a single label.
• Ensure all tags are attached so we can identify each item correctly.

All prices listed on our website include VAT.
Prices may be updated at any time without prior notice and are valid unless a typographical error occurs.

You can pay with any card supported by PayPal, without needing a PayPal account. Simply click the PayPal button, select “I don’t have a PayPal account,” enter your card details, and complete your payment.

For any questions or assistance with payments, our team is here to help. Contact Us

Split the cost of your purchase into 3 interest-free installments, charged to your card every 30 days.

How it works:

At checkout:

Select the option to pay in 3 interest-free installments and enter your debit, credit, or prepaid card details. The process is as simple as paying with any other card.

At shipment:

Once we confirm your order has shipped, the first installment will be charged to your card. You will receive a notification once the payment is processed.

Every 30 days:

The remaining installments will be automatically charged to your card every 30 days until the full amount is paid. You will be notified before each payment.

By choosing PayPal, the payment is charged directly to your linked account. You will then confirm your order on our site.

In the event of an order cancellation, the full amount will be refunded to your PayPal account according to PayPal’s processing times.

• Sofia Deganis SRL
• Via Cervino 34, 41122 Modena, Italy
• VAT/Tax ID: 04076430364
• Email: info@deganisofficial.com

Are you looking to offer Deganis swimwear in your store?

Join our network of authorized retailers and bring our luxury, sustainable bikinis to your customers.

To apply, simply email us at info@deganisofficial.com and our team will guide you through the process.